Property Manager

Office Location: 1 St. Katharine's Way, London, E1W 1UN

Job Types: Full-time, Permanent

Career Level: Experienced

Crown Home Buying and Letting is a boutique agency based in the heart of London. We are a dynamic and creative team, dedicated to assisting our buyers, sellers, landlords and tenants. Currently, we manage a remarkable portfolio of apartments in some of London’s most prestigious developments.

We’re currently looking for someone proactive, organised and a problem-solver and who displays a real passion for working in the real estate industry. The ideal candidate should have a minimum of 2 years experience in a similar agency environment.

Here at CHBL, we’re dedicated to providing the absolute best in customer service, ensuring our clients are supported every step of the way. Our Central London office is close to the iconic Tower Bridge, and we’re lucky enough to have a diverse, talented and multicultural team. The company also offers private health insurance, holiday pay and regular team events.

Main Responsibilities

Deal with any property maintenance and repair issues
Respond to tenant regarding any property issues
Liaising and coordinating with contractors for scheduled works
Receive and check the
Ensure all contractors invoices are checked and communicated to Client Account team
Check and preparing properties for new tenancies
Arrange Inventory Check-in and Check-out
Ensure council tax and all utilities are switched over and up to date with payments
Carry out property inspections including pre-tenancy, mid-term and end-of-tenancy)
Manage tenant check out process and deposit return
Ensure a clear communication with other teams within the letting’s department
Ensure a professional approach to tenants, customers and clients at all times
Carry out general administration duties
Ensure all data are stored according to the company’s standard

Skills required:

Ideally, be ARLA licensed/achieved the NFOPP Technical Award
A minimum of two years experience in residential lettings industry
Excellent communication skills with a professional phone manner
Good organisational and multi-tasking skills with the ability to prioritise and work under pressure.
Be adaptable and a good team player
Excellent IT skills including knowledge of MAC systems
Ability to work well within a team and on their own
High level of attention to detail
Confident in dealing with clients
Strong interpersonal skills