Our Company

We have both international experience, local knowledge and are familiar with both Chinese and British culture. Our company provides Chinese-speaking services in order to successfully assist customers during the entirety of the process. We understand and adhere to government policies and regulations, market trends, and marketing and transaction processes. Our team collaborates with many renowned developers and provides extensive support services including valuations, development consultancy, and letting and management. All properties that we provide are hand selected by our experts. We also cooperate with prominent local lawyers and charted accountants who are renowned for offering the best services to customers.
The key function of housing abroad is funding and mortgages. We only recommend reliable banks that we have worked with, including BOC, HSBC, SCB, etc.
We maintain close relationships with reliable letting organisations in order to ensure your properties are rented for a reasonable price, which we guarantee will be no lower than the market average, but not too high that it is unattractive to prospective renters. We also provide assistance throughout the property viewing process, full reference checks in order to ascertain a tenant’s ability to afford the rent. We also receive the rent directly from your tenant and pay the rent to you and arrange and deal with any emergency repairs. In addition, we oversee maintenance if necessary, with your pre-approval and assist in rental income tax exempt application for overseas landlords in order to lower the risk and maintain a long and positive rental relationship.
All in all, Crown Home Buying & Letting (Crown Home Buying LTD. & Crown Home Letting LTD.) provide a one-stop service from the letting of your property through to property management and onto reselling, which means we can assist landlords with inspections of your property on a regular basis, arrange safety regulation checks and pay for bills on your behalf, as well as annual tax returns, rental income calculations and property reselling if applicable.
Room Type

Xiu Xiu Sun
Director / Founder

+44 (0) 207 903 6896

Xiu Xiu is both bilingual and extremely well-versed in every aspect of the UK property market. Her commitment to her clients means providing a wealth of knowledge and guidance unsurpassed in her field. With 16 years of expertise and ARLA certification, she’s been able to successfully create an extensive network of industry connections, ensuring those she represents receive the best possible service each and every time.

Lettings Manager

+44 (0) 207 903 6896

With over 18 years of industry experience, Shelly is an ARLA-qualified letting professional with a background in the high-end luxury market. Responsive, communicative, and highly efficient, Shelly has an extensive working knowledge that includes sales, relocation, tech, and lettings. Her dedication to her role means she consistently exceeds industry standards, putting the needs of her clients at the forefront of everything she does. 

Finance Manager

+44 (0) 207 903 6896

Leo’s career was formed by working with an equity fund and accountancy practice, where he developed an in-depth understanding of the international housing and equity market, accepted accounting practices, and UK tax compliance. A qualified ACCA accountant, he’s able to communicate the complexity of UK tax rules clearly and straightforwardly, ensuring his clients are always well-informed, well-cared for, and are given the best possible advice and support going forward.

Sales Consultant

+44 (0) 794 002 0854

Having worked extensively with some of Britain’s premier developers, Chen has cultivated a profound understanding of the current UK market. With an in-depth understanding of what buyers and investors require, his passionate, positive attitude means you’ll always be well taken care of when purchasing a property. Whether that means buying your first home or adding to your portfolio, Chen remains dedicated to providing a high-end, highly personal service for all his clientele.

Sales Executive

+44 (0) 753 454 3146

A welcome addition to the CHBL team, Kerong has recently come on board as Sales Coordinator, already proving herself ready and able to support the Director and Consultant with every aspect of the sales process. Kerong is an excellent communicator, facilitating her clients with consistently high levels of professionalism and courtesy. Insightful and empathic, she’s on hand to offer assistance throughout the entire purchasing process, ensuring an exceptional level of service.

Lettings Negotiator

+44 (0) 207 903 6896

Following her studies at London Southbank University, Phoebe pursued her passion for real estate where she has worked in the prime central London market. Working in the lettings industry for over two and half years as a Lettings Negotiator, she is well equipped to help navigate the lettings process, on hand for both tenants and landlords from initial inquiry through to the move-in stage.  Utilising her skills from her Drama degree, Phoebe approaches everything with a smile and provides first-class service to our clients.

Lettings Negotiator

+44 (0) 798 3895 017

Positive and proactive, Emily works closely with the Lettings Team to ensure she’s always able to provide an exemplary level of support. From property management to liaising with our overseas landlords, Emily's extensive skill set means being able to facilitate her clients quickly and efficiently, providing a degree of excellence and consistency that speaks for itself.

Tenancy Progressor

+44 (0) 207 903 6896

Chloe, Crown Home Buying & Lettings Tenancy Progressor has a wealth of Real Estate experience ranging from Student Lettings to Residential and Commercial Lettings. She has gained this experience working for both independent agencies and some of the biggest names in the industry over the past 6 years. Combining her industry experience with her Business Management Degree she is committed to fostering seamless tenancy transactions and cultivating strong landlord and tenant relationships. 

Property Manager

+44 (0) 796 119 0135

Andrei has experience as a Lettings negotiator for the last 2 years. He is outgoing, pragmatic, task-focused and conscientious but most notably naturally curious. Andrei is determined to provide the best experience possible for residents before, during and after their tenancy.

Senior Marketing Executive

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With an in-depth understanding of the international housing market, Sonia is an expert in broadcasting key property information to Crown Home's worldwide audience. Overseeing the Chinese market, she works closely with the entire team to fully optimise online content. She also ensures our properties, tours and overall message remains the absolute industry gold standard, year after year.

Digital Marketing Associate

+44 (0) 207 903 6896

Cherise's profound knowledge of media and digital marketing allows her to manage a variety of platforms, including Rightmove. Her Bachelor of Science degree enables her to analyse the success of these platforms and effectively promote properties both internationally and in the United Kingdom for sales and lettings. Working with our marketing team, she consistently produces precise, distinct, and aesthetically superior material, ensuring that our properties reach the widest possible audience.

Sales and Marketing Executive

+44 (0) 207 903 6896

Xiaolian has a background in media and broadcasting and graduated from King's College London with a major in Digital Humanities. She is always upbeat, patient, and eager. Xiaolian, who joined CHBL as a Sales and Marketing Executive, not only assists the Marketing team with digital marketing but also assists the Sales team with timely property maintenance and other after-sales services.


+44 (0) 207 903 6896

Videographer Harvey is a highly-skilled camera operator. Adaptable and prolific, he’s at his happiest when pursuing the full breadth of his artistic vision. At CHBL, he’s consistently proven an ability to highlight a property's singularity, charm and appeal. Displaying an abiding passion for video creation, the content he produces for Crown Home Buying & Letting is never short of truly exceptional.