At Crown Home Buying & Letting (CHBL) we are committed to protecting and preserving the privacy of our clients and customers when providing personal information as a result of visiting our website or communicating with us in any way.
The personal information that we collect from you may come from a number of sources, including:
The personal information we collect from you will vary depending on how and why you contact us and which of our services you use. The personal information we collect might include your name, address, telephone address, email address, your IP address, which pages you may have visited on our website and when you accessed them.
The law requires us to have a lawful basis for holding your personal data. We may hold your data for a number of reasons.
The lawful bases which we rely on to collect and hold your personal data are the following:
The information we collect may be used for some or all of the following
If you are an existing customer, we may contact you with information about goods and services similar to those that you have expressed an interest in previously.
If you are a new customer, we will only contact you when you have provided consent and only by those means you provided consent for.
We will not sell or rent your information to third parties nor will we share your information with third parties for marketing purposes unless we have sought your consent beforehand.
Where applicable, we may also disclose your personal information to third parties:
You may find links to third party websites and social media (such as Linkedin, Instagram and Facebook) on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
The personal data we hold on you will be retained no longer than necessary. However when we have acted for you it may be necessary to retain information beyond our contractual relationship in order to satisfy the requirements of our insurers. Typically this could be for at least six years after we have ceased acting for you.
We keep this privacy notice under regular review and will update this website promptly with any changes.