Location: St Katharine Docks, Tower Hill, Central London
Sector: Residential Property Sales, Prime Central London & New-Build Developments
Experience Required: Minimum 3 years in residential property sales
Language Requirement: Fluent Mandarin and English
Residential Mandarin-Speaking Sales Consultant Job Opportunity in London
CHBL (Crown Home Buying & Letting) is looking for an ambitious, commercially minded and results-driven Residential Mandarin-Speaking Sales Consultant to join our London real estate team, based in St Katharine Docks, near Tower Hill.
This is an opportunity for an experienced residential property sales professional with a proven track record in selling high-value properties, managing client relationships and negotiating successful transactions within London's competitive property market.
The role focuses on residential property sales across Central London, including premium resale properties, luxury apartments and new-build developments, working with both domestic and international buyers, investors and property owners.
The successful candidate will take ownership of the residential sales process, from initial buyer enquiries and property viewings through to offer negotiations, sales progression and successful completion.
You will work closely with our sales, marketing and property management teams to deliver an exceptional client experience while contributing to the continued growth of CHBL's residential sales portfolio.
With a strong international client base and dedicated marketing support, this position offers the opportunity to build your personal reputation, develop valuable client relationships and establish a long-term career in London's premium residential property market.
Key Responsibilities
Residential Property Sales & Client Management
- Manage residential property sales from initial enquiry through to exchange of contracts and completion.
- Promote and sell residential properties across Central London, with a particular focus on premium resale homes, luxury apartments and new-build developments.
- Build and maintain strong relationships with domestic and international buyers, investors and property owners.
- Conduct professional property viewings, presenting property features, investment potential and local market information to prospective buyers.
- Understand clients' requirements, budgets and investment objectives to recommend suitable residential properties.
- Provide professional advice on London property market conditions, pricing, property values and available opportunities.
- Negotiate offers, purchase terms and sales agreements to achieve successful outcomes for clients and CHBL.
- Maintain regular communication with buyers and vendors throughout the sales process.
- Coordinate with solicitors, mortgage brokers, developers and other relevant parties to support efficient sales progression.
- Identify and resolve potential issues during the sales process, ensuring transactions progress towards successful completion.
- Deliver a professional, responsive and personalised service that encourages repeat business and client referrals.
New Business Development & International Client Relationships
- Generate new residential sales opportunities through prospecting, networking, client referrals, social media and direct outreach.
- Develop relationships with Mandarin-speaking buyers, overseas investors and international clients interested in London's residential property market.
- Identify prospective purchasers for premium resale properties and new-build residential developments.
- Build a consistent pipeline of qualified buyers and property investment opportunities.
- Establish long-term relationships with property investors, developers, relocation specialists and professional referral partners.
- Maintain contact with previous clients and prospective buyers to identify future sales opportunities.
- Support CHBL's expansion within London's international residential property market.
- Represent CHBL professionally at property viewings, client meetings, development launches and relevant networking events.
- Identify emerging residential developments and market opportunities that align with CHBL's sales portfolio.
- Contribute to the continued growth of CHBL's residential property sales business.
Property Marketing, Social Media & Personal Brand Development
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Work closely with CHBL's marketing team to promote residential properties and attract qualified buyers.
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Participate in property marketing campaigns, social media content and promotional activities.
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Support the creation of property videos, development presentations and client-focused marketing materials.
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Develop a professional personal brand within London's residential property market, supported by CHBL's marketing resources.
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Use social media platforms and professional networks to increase visibility, generate enquiries and build relationships with potential clients.
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Provide property insights, market updates and relevant content for Mandarin-speaking and international audiences.
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Assist with the promotion of new-build developments, luxury apartments and premium resale properties.
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Maintain a professional and consistent image when representing CHBL across digital platforms and client-facing activities.
Sales Pipeline Management & Reporting
- Build and manage a consistent pipeline of prospective buyers, active enquiries, property viewings, offers and ongoing sales transactions.
- Record client enquiries, viewing feedback, offers and follow-up activities accurately within the company's CRM system.
- Maintain regular communication with prospective buyers to maximise viewing-to-offer and offer-to-completion conversion rates.
- Monitor sales progression and coordinate with relevant parties to minimise delays.
- Provide regular performance reports covering enquiries, viewings, offers, agreed sales and completed transactions.
- Identify opportunities to improve sales conversion, client engagement and overall sales performance.
- Collaborate with the CHBL marketing team to develop targeted campaigns for domestic and international buyers.
- Support the wider sales team in achieving departmental targets and business growth objectives.
Performance Targets & KPIs
As a Residential Mandarin-Speaking Sales Consultant at CHBL, your performance will be assessed against agreed sales and business development targets, including:
- New buyer enquiries and qualified sales leads generated.
- Prospecting, networking and business development activity.
- Property viewings conducted and viewing-to-offer conversion rates.
- Offers negotiated and sales agreed.
- Sales progression and successful property completions.
- Sales revenue generated and contribution to departmental performance.
- Quality of client relationship management and follow-up activity.
- Accuracy of CRM records and sales pipeline management.
- Client referrals, repeat business and long-term relationship development.
- Contribution to CHBL's marketing activities, brand visibility and international client engagement.
Specific targets and performance expectations will be agreed with the successful candidate.
Skills, Experience & Requirements
Essential Requirements
- Minimum 3 years' experience in residential property sales, ideally within London or Prime Central London.
- Fluent Mandarin and English, with excellent written and verbal communication skills in both languages.
- Proven experience selling residential properties and managing transactions from initial enquiry through to completion.
- A demonstrable track record of achieving residential property sales targets.
- Strong understanding of London's residential property market, including premium resale properties and new-build developments.
- Experience working with buyers, property investors and residential property owners.
- Excellent negotiation, presentation and relationship-building skills.
- Confidence in conducting property viewings, handling buyer objections and negotiating offers.
- Strong commercial awareness and the ability to identify and convert sales opportunities.
- Experience generating new business through prospecting, networking, client referrals and relationship management.
- Excellent customer service skills and the ability to manage demanding or high-value clients professionally.
- Experience using CRM systems to manage buyer enquiries, property viewings, sales pipelines and client follow-ups.
- A proactive, self-motivated, highly organised and target-driven approach.
- Ability to work independently while collaborating effectively with sales, marketing and property management teams.
- A professional appearance, positive attitude and commitment to building a strong reputation within the residential property industry.
Desirable Skills & Experience
- Experience selling luxury residential properties or premium apartments in Prime Central London.
- Previous experience working with international buyers, overseas investors or Mandarin-speaking clients.
- Experience selling residential new-build developments or off-plan properties.
- An established network of property investors, buyers, developers or professional referral partners.
- Knowledge of overseas property investment requirements and the UK property purchasing process for international buyers.
- Experience using Chinese social media platforms, including WeChat, Xiaohongshu (RED) or Douyin, for property marketing and client engagement.
- Experience creating property-related social media content, videos or market updates.
- NAEA Propertymark qualifications or other relevant residential property sales certifications.
- Cantonese language skills would be an advantage.
Why Join CHBL?
This role offers the opportunity to develop a successful sales career within a boutique independent London estate agency specialising in premium residential properties, new-build developments and international client relationships.
You will work with high-value residential property stock across Central London, building relationships with serious buyers, property investors and international clients.
CHBL's established marketing capabilities provide sales consultants with professional support to increase property exposure, attract qualified enquiries and develop their personal reputation within the industry.
You will also benefit from working alongside an established property management team, allowing you to focus on residential sales, client relationships and business development while ensuring clients receive ongoing support after completion.
The position is particularly suited to an experienced Residential Sales Negotiator, Senior Sales Negotiator, Property Sales Consultant or International Property Consultant looking to take the next step in their career.
For ambitious individuals who are commercially driven and motivated by performance, this is an opportunity to build strong earning potential, develop a recognised personal brand and establish a lasting career in London's residential property market.
Apply for the Residential Mandarin-Speaking Sales Consultant Position
If you have a minimum of three years' experience in residential property sales, speak fluent Mandarin and English, and have a proven ability to build client relationships and successfully negotiate property transactions, we would like to hear from you.
Apply to join CHBL as a Residential Mandarin-Speaking Sales Consultant in Central London.
Submit your CV to info@chbl.uk along with a brief introduction outlining your experience in residential property sales, the London property market, international client relationships and new-business development.
