CHBL Landlord Fees & Charges

2026-05-01

Landlord Guides

Landlord Fees & Charges

LETTING & MANAGEMENT SERVICE

16.8% of Monthly Rent (Inc. VAT)

Includes

• Assess the property and agree a rental figure and marketing strategy with the Landlord.
• Advertise the property on the Crown Home website and major property portals.
• Conduct accompanied viewings with prospective tenants.
• Negotiate offers and tenancy terms.
• Carry out tenant referencing through an approved third-party referencing provider.
• Conduct Right to Rent checks on all adult occupiers.
• Prepare and execute the Tenancy Agreement.
• Collect and protect the security deposit with the DPS Custodial Scheme and serve the Prescribed Information.
• Serve all required statutory tenancy documentation.
• Arrange an independent inventory and schedule of condition.
• Collect rent, deduct commission and remit the balance with monthly statements.
• Monitor rent payments and chase arrears.
• Upon written instruction, serve a Section 13 Notice to increase rent in accordance with the Housing Act 1988 (as amended).
• Hold keys securely and act as the tenant's primary day-to-day point of contact.
• Notify utility suppliers and the local authority of changes in occupation.
• Conduct two routine property inspections during each 12-month period and provide written reports.
• Arrange day-to-day repairs and maintenance up to £300 (Inc. VAT) per individual instruction without prior approval.
• Obtain Landlord approval before instructing works exceeding the authorised limit (except in emergencies).
• Authorise emergency repairs where necessary to protect the property, comply with legal obligations or ensure tenant safety.
• Arrange statutory safety inspections including Gas Safety Certificates and Electrical Installation Condition Reports (EICRs).
• Manage the tenancy deposit return process, including proposed deductions and DPS disputes.
• Carry out follow-up Right to Rent checks where legally required.
• Review and update the Private Rented Sector Database information where applicable.
• Where instructed, pay service charges and other property-related outgoings from available client funds.

LET & RENT COLLECTION SERVICE

10.8% of Monthly Rent (Inc. VAT)

Includes

• Assess the property and agree a rental figure and marketing strategy.
• Advertise the property on the Crown Home website and major property portals.
• Conduct accompanied viewings.
• Negotiate offers and tenancy terms.
• Carry out independent tenant referencing.
• Conduct Right to Rent checks.
• Prepare and execute the Tenancy Agreement.
• Register the security deposit with the DPS Custodial Scheme and serve Prescribed Information.
• Serve statutory tenancy documentation.
• Arrange an independent inventory.
• Arrange key handover.
• Collect rent monthly.
• Deduct commission and remit the balance with monthly statements.
• Monitor rent payments.
• Notify the Landlord promptly of arrears.
• Chase arrears where necessary.
• Upon written instruction, serve a Section 13 Notice for annual market rent increases.

ADDITIONAL FEES AND CHARGES

Fees may be reviewed on 30 days' written notice. Amounts shown below are customer-facing prices stated as inclusive of VAT where marked.

Letting Service Set Up Package Fee £480 (Inc VAT)

Referencing £60 (Inc VAT)

Deposit Registration Fee £60 (Inc VAT)

Landlord AML / ID Check (Initial and Annual Refresh) £12 (Inc VAT)

Right to Rent Check £60 (Inc VAT)

Tenancy Agreement £300 (Inc VAT)

Non-Resident Landlord Scheme Application (Arrangement Fee) From £120 (Inc VAT)

PRS Database Registration Assistance £72 (Inc VAT)

Transfer Rent to an Overseas Account £15 (Inc VAT) per transaction

Section 8 Notice (Arrangement Fee) £240 (Inc VAT)

Service of Section 13 Notice (Rent Increase) From £300 (Inc VAT)

Tenancy Variation / Replacement Tenancy Documentation (NHAT only) £120 (Inc VAT)

Tenancy Handover Fee (Termination) £420 (Inc VAT)

Non-Resident Landlord Tax Administration (Per Quarter) From £90 (Inc VAT)

Consolidated Statement for Non-Resident Landlords (Per Property) £75 (Inc VAT)

Landlord Tax Year Summary (Per Tax Year) £120 (Inc VAT)

Bookkeeping / Income & Expenditure Report (Per Tax Year) £120 (Inc VAT)

Re-sending Landlord Statement £60 (Inc VAT)

Change of Sharer £250 (Inc VAT)

Acting as Power of Attorney £250 (Inc VAT)

Court Attendance (Per Day) £400 (Inc VAT)

Deposit Dispute Fee £360 (Inc VAT)

Vacant Period Utility Bills Management £100 (Inc VAT)

Additional Property Visits £120 (Inc VAT)

Additional Works Administration £120 (Inc VAT)

Works Supervision (Works over £2,500) 12% of the Net Invoiced Cost + VAT

Inventory Check-in £144–£360 (Inc VAT), depending on property size

Inventory Check-out £144–£360 (Inc VAT), depending on property size

Pre-tenancy Cleaning From £96–£600 (Inc VAT)

Selective / Additional Licence Application (Arrangement Fee) From £360 (Inc VAT), plus licence fee

HMO Licence Application From £360 (Inc VAT), plus licence fee

MVHR (Mechanical Ventilation with Heat Recovery) Service From £350 (Inc VAT)

Electrical Installation Condition Report (EICR) Arrangement Fee From £42 (Inc VAT), plus contractor cost

Gas Safety Certificate Arrangement Fee From £42 (Inc VAT), plus contractor cost

Energy Performance Certificate (EPC) Arrangement Fee From £42 (Inc VAT), plus contractor cost

FCU (Fan Coil Unit) Service £350 (Inc VAT)

HIU (Heat Interface Unit) Service From £350 (Inc VAT)

Management Functions for Non-Managed Properties (Per Hour) From £300 (Inc VAT)

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