Last updated: 13 November 2025
Crown Home Buying & Letting (“we”, “us”, “our”) values your privacy and is committed to protecting personal data processed through our website. This Cookie Policy explains how we use cookies and similar technologies in accordance with the UK GDPR, the Privacy and Electronic Communications Regulations (PECR), and updates introduced under the Data Use & Access Act 2025.
This policy should be read alongside our full Privacy Policy, which explains how we process personal data more generally.
Crown Home Buying & Letting is the Data Controller for personal data processed through this website.
If you have questions or wish to exercise your data-protection rights, please contact our Data Protection Officer (DPO):
Xiu Xiu Sun
📞 020 7903 6881
Cookies are small files stored on your device (computer, mobile, tablet) when you visit our website. They help us:
Cookies may collect information such as:
Some of this information may constitute personal data under the UK GDPR.
A. Strictly Necessary Cookies
Required for the website to operate.
These do not require your consent.
Examples: security cookies, session cookies, load-balancing cookies.
B. Performance & Analytics Cookies
Used to understand how visitors use our site, identify problems, and improve performance.
These require your consent.
C. Functionality Cookies
Improve your experience by remembering choices such as language or region.
D. Marketing / Advertising Cookies (if used)
Used to deliver relevant advertising and measure campaign performance.
We only set these with your explicit consent.
A full list of individual cookies is available in our Cookie Schedule.
Under PECR:
Under UK GDPR, our legal bases include:
Consent must be freely given, specific, informed and unambiguous.
On first visit, you will see a cookie banner offering:
We do not rely on:
You may update your preferences at any time via Cookie Settings on our site.
Data collected through cookies may be used for:
Some cookie-derived data (e.g. IP address, device identifiers) may be combined with other personal data you provide during your interactions with us, in line with our Privacy Policy.
In line with our Privacy Policy, we may share cookie-derived data with:
Where third parties set cookies on our site, they act as independent or joint controllers, and their privacy practices apply.
We ensure contracts and data-processing agreements are in place.
Some cookie providers may store or process data outside the UK/EEA (for example, in the United States).
Where this occurs, we ensure appropriate safeguards are in place, including:
This mirrors the approach set out in our Privacy Policy.
Cookies remain on your device for:
We do not keep cookie-related personal data for longer than necessary and delete or anonymise data when retention periods expire.
Refer to our Cookie Schedule for exact durations.
As outlined in our Privacy Policy, you have the following rights under the UK GDPR:
To exercise these rights, contact our DPO (details above).
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
You can manage cookies at any time through:
Update or withdraw consent for non-essential cookies.
All major browsers let you:
Blocking strictly necessary cookies may affect website functionality.
We may update this policy periodically to reflect:
We will update the “Last updated” date and notify users where appropriate.
Under PECR:
Under UK GDPR, our legal bases include:
Consent must be freely given, specific, informed and unambiguous.
On first visit, you will see a cookie banner offering:
We do not rely on:
You may update your preferences at any time via Cookie Settings on our site.
Data collected through cookies may be used for:
Some cookie-derived data (e.g. IP address, device identifiers) may be combined with other personal data you provide during your interactions with us, in line with our Privacy Policy.
In line with our Privacy Policy, we may share cookie-derived data with:
Where third parties set cookies on our site, they act as independent or joint controllers, and their privacy practices apply.
We ensure contracts and data-processing agreements are in place.
Some cookie providers may store or process data outside the UK/EEA (for example, in the United States).
Where this occurs, we ensure appropriate safeguards are in place, including:
This mirrors the approach set out in our Privacy Policy.
Cookies remain on your device for:
We do not keep cookie-related personal data for longer than necessary and delete or anonymise data when retention periods expire.
Refer to our Cookie Schedule for exact durations.
As outlined in our Privacy Policy, you have the following rights under the UK GDPR:
To exercise these rights, contact our DPO (details above).
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
You can manage cookies at any time through:
A. Our Cookie Settings Panel
Update or withdraw consent for non-essential cookies.
B. Your Browser Settings
All major browsers let you:
Blocking strictly necessary cookies may affect website functionality.
We may update this policy periodically to reflect:
We will update the “Last updated” date and notify users where appropriate.
International House, 1 St. Katharine's Way
London, E1W 1UN
30 Churchill Place, London, E14 5RE
