Assistant Lettings Manager – Residential Lettings (Central London)
Location: Tower Hill, Central London
Job Type: Full-Time, Permanent
Industry: Residential Lettings / Real Estate
About the Role
We are looking for an experienced Assistant Lettings Manager to join a high-performing Central London lettings agency based in Tower Hill. This is an excellent opportunity for a Senior Lettings Negotiator or current Assistant Manager to step into a leadership role within a fast-paced residential property lettings environment. Working closely with the Lettings Manager, you will support team performance, deal conversion, lettings compliance, and business development, ensuring the smooth day-to-day running of a busy lettings office.
Key Responsibilities
- Support and manage a team of Lettings Negotiators, driving high conversion rates and achieving team targets
- Oversee the lettings deal pipeline, ensuring smooth progression from offer through to tenancy completion
- Ensure all tenancy documentation, deal files, and records are accurate and compliant
- Maintain full compliance with UK lettings legislation, including:
- Right to Rent checks
- AML (Anti-Money Laundering) compliance
- Deposit protection regulations
- Assist in winning new instructions, including attending market appraisals and landlord meetings
- Negotiate offers and tenancy terms between landlords and tenants
- Monitor and improve team performance metrics, including pipeline activity and conversion rates
- Ensure efficient lettings operations through clear processes, reporting, and communication
- Train and support negotiators on new property instructions and company procedures
- Deliver excellent customer service and build long-term relationships with landlords and tenants
Requirements
- Minimum 3+ years’ experience in Central London residential lettings
- Experience as a Senior Lettings Negotiator, Lettings Valuer, or Assistant Manager
- Proven track record in deal conversion, deal progression, and lettings operations
- Strong knowledge of UK lettings laws and compliance (Right to Rent, tenancy processes, AML)
- Excellent negotiation, communication, and client management skills
- Ability to manage multiple deals in a fast-paced property environment
- Highly organised with strong attention to detail
- Professional, proactive, and team-oriented mindset
Additional Requirements
- Must be able to commute to Tower Hill, London
- Must be authorised to work in the UK (no visa sponsorship provided)
- This is an on-site role
- Minimum 3+ years’ experience in real estate/lettings required
How to Apply
Please send your CV and cover letter to info@chbl.uk.
