We Are Hiring!
25
二月

Sales Coordinator 

Office Location: 1 St. Katharine's Way London, E1W 1UN
Job Types: Full-time, Permanent

Creation of the Role

With the continuous expansion of the business and increase in market share, we would like to take on board an ambitious and passionate sales administrator at our office in central London. The successful appointee will focus on supporting the Sales Director and Property Consultants and strengthening client relationships by providing excellent customer service skills.

Main Responsibilities

Sales support 

  • Prepare return on investment calculation by using templates 
  • Prepare property proposals and viewing itineraries
  • Update marketing materials as required
  • Arrange sales trips and appointment schedules 
  • Support sales events and exhibition 

After-sales transaction support

  • Ensure close communication with purchasers after exchange of contracts and completion. 
  • Support Property Consultants to ensure all purchasers experience a smooth completion process. 
  • Conduct handovers on behalf of the purchasers or accompany purchasers at legal completion. 
  • Assist owner-occupiers on their move-in 
  • Provide assistance to owner-occupiers with setting up utilities, internet and council tax 
  • Liaise with developers’ customer service team to deal with all snagging and repair issues. 

Office administration 

  • Ensure all deliveries and  mails are dealt with in a timely manner 
  • Support Sales Directors on reports and sales meeting minutes

Mandatory Person Specification

  • Mandarin speaker 
  • Bachelor’s degree from a leading UK university
  • Experience working with sales team is preferred
  • Excellent organisation and  time management skills with attention to detail
  • Experience using Chinese social media sites, especially WeChat  
  • Excellent writing and communication skills in both English and Mandarin
  • A can-do attitude in a dynamic and fast-paced environment
  • Excellent skills in the use of Mac and Apple softwares
  • Exceptional interpersonal skills and a keen interest of being a team player

 

Property Manager

Office Location: 1 St. Katharine's Way London, E1W 1UN
Job Types: Full-time, Permanent

Main Responsibilities

  • Schedule and carry out property visits (pre tenancy, mid term, end of tenancy, etc)
  • Attend viewings with applicants when necessary
  • Check and preparing properties for new tenancies
  • Arrange pre tenancy works when required and ensuring timely completion
  • Arrange inventory check in and check out
  • Prepare and send useful information packs for the tenants
  • Meet new tenants at the start of the tenancy
  • Manage end of tenancy matters
  • Prepare dilapidation charges and manage deposit returns
  • Ensure all properties have a valid Gas Safety, EICR and PAT
  • Prepare mid-term inspection reports to send to the landlord and feedback to the tenant
  • Deal with day to day property maintenance issues
  • Assess and evaluate reported maintenance issues
  • Organise quotes for repair/maintenance and oversee works
  • Assist with handover of the property after completion and oversee any snagging issues
  • Deal with change of occupancies
  • Negotiate tenancy renewals
  • Update internal database
  • Appointment and monitoring of contractors
  • Carry out general administration duties (filing, scanning, etc)
  • Assist in review of existing property management processes, procedures and systems
  • Manage and promote properties on social media platforms and Rightmove to generate business leads
  • Encourage tenants/landlord to write reviews and join to follow company social media platforms
  • Support Lettings Director with additional tasks as and when required
  • Support other colleagues as required during annual leave and busy periods

Skills required

  • Ideally be ARLA licensed/achieved the NFOPP Technical Award
  • Experience in residential lettings and/or serviced apartments industry
  • Excellent communication skills with a professional phone manner
  • Good organisational and multi-tasking skills with the ability to prioritise and work under pressure.
  • Be adaptable and a good team player
  • Excellent IT skills including knowledge of MAC systems
  • Ability to work well within a team and on their own
  • High level of attention to detail
  • Confident in dealing with clients
  • Strong interpersonal skills
  • Keen in growing with the company

 

Digital Marketing Executive

Office Location: 1 St. Katharine's Way London, E1W 1UN
Job Types: Full-time, Permanent

Creation of the Role

With the expansion of our lettings business, we are now looking for a creative and hard-working marketing professional with excellent presentation skills to join our lettings department. For the most part, this will focus on taking high-quality, instagramable photos of the apartments and local areas, content writing for rental property advertisements, as well as creating and editing walkthrough video tours of the apartments. 

The ideal candidate will enjoy working within the luxury property sector, will be able to use photos and videos to capture the properties and their locations in the best possible light for prospective tenants, will hold themselves to consistently high professional standards, and will feel completely at home both in front of and behind the camera. 

Main Responsibilities

  • Create and manage advertising for rental properties on Rightmove
  • Produce and edit property walkthrough videos 
  • Prepare content for social media channel postings 
  • Attend photoshoots at the apartment and provide guidance to the photographer 
  • Produce lifestyle photos for the apartment and local areas for social media postings
  • Design and create newsletters to landlords and updates on UK housing marketing trends
  • Conduct research on the local areas, culture and lifestyle around the properties
  • Create newsletters and engaging posts for tenants 
  • Engage with tenants to increase social media exposure 
  • Responsibility for Google reviews 
  • Occasionally assist with video or face to face viewings

Skills required

  • First class presentation and communication skills
  • Excellent persuasive writing and proofreading skills  
  • Confidence in making and presenting property videos 
  • Experience in taking high-quality photographs
  • Meticulous attention to detail and quality control 
  • A can-do attitude in a dynamic and fast-paced environment
  • Knowledge and experience of digital marketing and social media, ideally with experience in property sector 
  • Experience using Apple software and Final cut pro
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