Property Manager

Office Location: 1 St. Katharine's Way, London, E1W 1UN 
Job Types: Full-time, Permanent
 

Main Responsibilities

• Schedule and carry out property visits (pre tenancy, mid term, end of tenancy, etc)
• Attend viewings with applicants when necessary
• Check and preparing properties for new tenancies
• Arrange pre tenancy works when required and ensuring timely completion
• Arrange inventory check in and check out
• Prepare and send useful information packs for the tenants
• Meet new tenants at the start of the tenancy
• Manage end of tenancy matters
• Prepare dilapidation charges and manage deposit returns
• Ensure all properties have a valid Gas Safety, EICR and PAT
• Prepare mid-term inspection reports to send to the landlord and feedback to the tenant
• Deal with day to day property maintenance issues
• Assess and evaluate reported maintenance issues
• Organise quotes for repair/maintenance and oversee works
• Assist with handover of the property after completion and oversee any snagging issues
• Deal with change of occupancies
• Negotiate tenancy renewals
• Update internal database
• Appointment and monitoring of contractors
• Carry out general administration duties (filing, scanning, etc)
• Assist in review of existing property management processes, procedures and systems
• Manage and promote properties on social media platforms and Rightmove to generate business leads
• Encourage tenants/landlord to write reviews and join to follow company social media platforms
• Support Lettings Director with additional tasks as and when required
• Support other colleagues as required during annual leave and busy periods

Skills Required

• Ideally be ARLA licensed/achieved the NFOPP Technical Award
• Experience in residential lettings and/or serviced apartments industry
• Excellent communication skills with a professional phone manner
• Good organisational and multi-tasking skills with the ability to prioritise and work under pressure
• Be adaptable and a good team player
• Excellent IT skills including knowledge of MAC systems
• Ability to work well within a team and on their own
• High level of attention to detail
• Confident in dealing with clients
• Strong interpersonal skills
• Keen in growing with the company

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Please send CV to: xiuxiu.sun@chbl.uk